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Privacy Policy

Effective Date:  June 1, 2025

This Privacy Policy (“Policy”) sets forth the manner in which SKILL VEDA PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, having its registered office at [Insert Address], hereinafter referred to as “the Company”, “Maxopp”, “we”, “us”, or “our”, collects, processes, stores, uses, and discloses information from users of our website https://maxopp.org, applications, offline programs, and any associated services (collectively, “Services”).

This Policy is binding on all users of the Services and is an integral part of our Terms of Use. By accessing or using any of our Services, you explicitly consent to the terms of this Policy.

1. Definitions

  • Personal Data: Any data that relates to an individual who can be identified from that data (e.g., name, email, phone, address).
  • Sensitive Personal Data: Includes passwords, financial data, biometric information, or any other data classified as sensitive under applicable law.
  • Data Subject: The individual to whom the personal data relates.
  • Processing: Any operation performed on personal data, including collection, storage, use, sharing, or deletion.

2. Scope and Applicability

  • All users, students, parents, employees, vendors, service providers, and other stakeholders who interact with Maxopp.
  • All data collected online (website, email, apps) or offline (events, forms, registration).

This Policy complies with applicable Indian law, including the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and, where applicable, the Digital Personal Data Protection Act, 2023 (DPDP Act) and international regulations such as GDPR.

3. Categories of Data Collected

We may collect the following categories of data:

a. Personal Data

  • Name, Email Address, Phone Number, Address
  • Gender, Date of Birth, Educational Background

b. Transactional & Financial Data

  • Payment details, transaction IDs, billing addresses
  • Invoice history, refund requests, and payment gateway logs

c. Technical & Device Data

  • IP address, device ID, browser type, location data
  • Usage logs, session durations, referral URLs

d. Behavioral & Academic Data

  • Course enrollments, assessments, and attendance
  • Feedback, queries, support communications

e. Cookies & Tracking Technologies

We use first-party and third-party cookies, tracking pixels, and analytics tools (e.g., Google Analytics, Meta Pixel) to monitor engagement, optimize performance, and serve tailored content.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent: You have given clear permission to process your data for a specific purpose.
  • Contractual Obligation: Processing is necessary for the performance of a contract with you.
  • Legal Requirement: Processing is required to comply with legal obligations.
  • Legitimate Interest: Processing is necessary for our legitimate business purposes, such as service improvement or fraud prevention.

5. Purpose of Data Collection

Your data may be used for the following purposes:

  • To register you for courses, events, or services
  • To personalize learning experiences and track academic progress
  • To communicate with you regarding your account, notifications, or updates
  • To send promotional materials, newsletters, or offers (only if opted-in)
  • To process payments and provide receipts or invoices
  • To comply with statutory or regulatory obligations
  • To detect and prevent fraud, abuse, or security threats

6. Data Sharing & Disclosure

We may disclose your data to:

  • Payment processors and banks for transaction fulfillment
  • Learning Management System (LMS) providers and service platforms
  • Legal, audit, or tax authorities when mandated
  • IT service providers (email, CRM, hosting)
  • Strategic business partners (strictly under contract and confidentiality clauses)

We do not sell your personal data to any third parties.

All vendors and service providers are bound by confidentiality agreements and are required to implement appropriate security controls.

7. International Data Transfers

If your data is transferred to or processed outside India, we ensure that such transfers are compliant with applicable laws and only to countries that provide adequate protection or under legally binding agreements.

8. Data Retention

We retain personal data for as long as necessary:

  1. To fulfill the purposes for which it was collected
  2. To comply with legal and regulatory obligations
  3. To resolve disputes and enforce our agreements

After the retention period ends, data is securely deleted or anonymized.

9. Data Security Measures

We implement appropriate technical and organizational security controls, including, but not limited to:

  1. SSL encryption
  2. Access control mechanisms
  3. Regular security audits and updates
  4. Encrypted storage and secure payment gateways

Despite best efforts, no system is completely immune to cyber threats. By using our services, you acknowledge this inherent risk.

10. Rights of the Data Subject

You have the right to:

  1. Access your data
  2. Correct inaccurate or incomplete data
  3. Withdraw consent at any time
  4. Request data deletion, subject to legal exceptions

To exercise your rights, email contact@maxopp.org.

11. Children’s Privacy

Our services are not intended for children under the age of 13 (or applicable local minimum age). Where data of minors is collected, it is done with parental or guardian consent as required by law.

12. Data Breach Notification

In the unlikely event of a data breach:

  • We will notify affected users and relevant authorities within 72 hours of becoming aware, as per legal requirements.
  • We will take immediate remedial steps to contain and investigate the breach.

13. Limitation of Liability

Under no circumstances shall Maxopp or its officers, directors, employees, or affiliates be liable for any indirect, incidental, consequential, punitive, or exemplary damages arising out of the use of this website or services, including but not limited to data loss or unauthorized access, even if we were advised of the possibility thereof.

14. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. All disputes arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan, India.

15. Updates to This Policy

This Policy may be amended or updated at our sole discretion. Material changes will be notified on the website or via email. Continued use of the services shall be deemed acceptance of such changes.

16. Contact Details

Skill Veda Private Limited (Maxopp)

  • Email: contact@maxopp.org
  • Address: 3rd Floor, F21 A1, Malviya Industrial Area, Jaipur – 302017
  • Phone: +91-9376996699